At RiverCity Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information in compliance with U.S. law. By using our website or contacting us, you agree to the terms outlined in this Privacy Policy.

Information Collection

We collect personal information through our call request form available on our website. The information collected includes your name, email address, phone number, and any other details you choose to provide. This information is sent to us via email to assist with your service request. Additionally, we may collect non-personal information such as browser type, referring site, and the date and time of each visitor request through the use of cookies and web beacons.

Use of Information

The personal information collected is used primarily to facilitate service-related communications, including scheduling repairs, consultation, or follow-up inquiries. We and our partners may contact you via phone, email, or text message for these purposes. Non-personal browsing data collected through cookies and web beacons is used to improve user experience and website functionality.

Information Sharing

Your information may be shared with our trusted partners to fulfill operational and service needs. We ensure that these partners adhere to privacy standards comparable to our own. We do not sell or rent your personal information to third parties for marketing purposes.

Dispute Resolution

By using our website or services, you waive your right to sue or take any legal action against RiverCity Appliance Repair beyond direct negotiation for disputes related to the website or services. In the event of a claim, the maximum compensation is limited to $100. You agree to bear your own legal fees and expenses should a dispute arise.

Opt-Out and Contact

If you wish to opt-out of receiving communications or have questions about our privacy practices, please contact us at (279) 233-4856.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically for any updates.

Effective Date

This Privacy Policy is effective as of the date specified at the beginning of the document.